Welcome to Our Privacy Policy
Console Crew is committed to providing fun, safe, and age-appropriate digital entertainment. We respect the privacy of all users, with particular emphasis on protecting children's privacy in compliance with COPPA, GDPR, and Google Play Families policies.
Compliance with Children's Privacy Laws
COPPA (Children's Online Privacy Protection Act)
We comply with COPPA. For children under 13, we collect minimal personal information and require verifiable parental consent before collecting any PII.
GDPR (General Data Protection Regulation)
For EU users, we comply with GDPR requirements, including special protections for children under 16. We implement age verification and require parental consent where applicable.
Google Play Families Policy
All content is appropriate for children. We ensure all ads comply with child safety standards and come only from Google Play certified ad networks.
NO Behavioral Advertising - Critical Guarantee
CRITICAL COMMITMENT
Console Crew explicitly does NOT use behavioral advertising, profiling, or targeted advertising for children.
- ❌ NO tracking of browsing history
- ❌ NO behavioral profiling or targeting
- ❌ NO personalized ads based on user activity
- ❌ NO third-party data sharing for advertising
- ✅ Context-based ads ONLY (age-appropriate content category)
- ✅ All ads certified by Google Play for child safety
Data Collection - Minimal & Transparent
For Children Under 13: We collect ONLY the minimum data necessary to provide our Services.
• Game progress
• Device type
• Approximate location (if enabled)
• Name or email
• Photos/videos
• Location history
• Contacts
• Payment info (parent only)
For Adults (13+): Standard privacy practices apply. See detailed sections below.
Data Retention Periods
Clear Retention Policy
- Children's Account Data: Deleted within 30 days of account deletion or parental request
- Game Progress: Deleted with account
- Analytics Data: Retained for 90 days maximum, then anonymized
- Crash Reports: Retained for 30 days, then deleted
- Third-Party Service Data: See individual service policies below
Location Services - Explicit Opt-In Required
Location Privacy Protection
- Default: Location services are DISABLED by default
- Opt-In Required: Users must explicitly enable location in app settings
- Parental Control: Parents can disable location anytime
- Approximate Only: We use approximate location only (city-level), never exact GPS
- No Location History: We do NOT track location history
- Device Control: Users can disable anytime in device settings
Payment Information - Third-Party Processing
Payment Data Handling
- Direct Storage: Console Crew does NOT directly collect, process, or store payment information
- Third-Party Processors: Payment is handled exclusively by Google Play or app store payment systems
- Parental Approval: For in-app purchases, parent/guardian must approve payment
- Device Controls: Use device parental controls to restrict in-app purchases
- Our Access: We only receive notification of purchase (not payment details)
- Their Policies: See Google Play and your device's payment processor privacy policies
Data Breach Notification Policy
In Case of Data Breach
- Immediate Action: We will investigate immediately upon discovery
- Parent Notification: Parents/guardians will be notified via email within 48 hours if children's data is affected
- Details Provided: Notification will include what data was affected and what steps we're taking
- Authority Report: We will report to FTC if COPPA violation occurred
- No Ransom: We will never pay ransoms; data security comes first
- Contact: Breach notifications sent to email on account file
Data Security
Console Crew implements robust security measures including encryption, secure servers, regular security audits, and staff training on data protection protocols. However, no internet transmission is 100% secure.
Third-Party Services - All Child-Safe Certified
All third-party services are Google Play certified and comply with child safety standards:
Google AdMob
Data: Context-based ads only • Retention: 90 days • Child-Safe: Yes • Behavioral Ads: NO • Privacy Policy
Firebase Analytics
Data: Aggregated analytics only • Retention: 90 days • Child-Safe: Yes • PII: NO • Privacy Policy
Google Play Services
Data: Device info, app diagnostics • Retention: Per Google policy • Child-Safe: Yes • Privacy Policy
Parental Rights & Controls
COPPA Violation Complaints
Federal Trade Commission (FTC)
If you believe Console Crew violates COPPA, you can file a complaint with the FTC:
- Online: ReportFraud.FTC.gov
- By Mail: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, DC 20580
- By Phone: 1-877-FTC-HELP (1-877-382-4357)
GDPR Complaints (EU Users)
If you're in the EU and have privacy concerns, you may contact your local data protection authority. Each EU member state has a Data Protection Authority.
Contact Us About Privacy
Questions about our privacy practices or want to exercise your rights?
Last Updated: July 2026
Social Features - NONE
Child-Safe - No Social Networking
Console Crew apps do NOT include ANY social networking features.